Supported
Living

Your life. Your choices.
Care worker wearing the Queensway Homes uniform
Care and support for
adults in Birmingham,
shaped around you.
Supported Living
Care at Home
Learn more
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Ready to Discuss
Care and Support?

A personal first step
Talk to our team

Looking for supported
living?
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You

At the Heart
of Your Support

Care and support in a UK home
Care and support in a UK home
About Queensway

Supporting Your Choices
and Independence

Supported living is at the heart of our work in Birmingham. We listen to your routines, interests and ambitions, then discuss care that respects your dignity and helps you stay involved in everyday life.
Personal Support
We begin with your needs, strengths and preferences, then assess whether our service can offer the right support.
Everyday Living
Care can bring together daily routines, practical skills, personal care and community activities within an agreed plan.
The right support should leave room for the things that make you, you. Your communication, relationships and preferences matter when discussing an arrangement and deciding what a good day could look like.
Your Own Voice
Tell us what matters to you and how you prefer to communicate. You can involve someone you trust if you wish.
Shared Planning
We discuss goals, responsibilities and practical needs with the person and appropriate representatives or professionals.
You do not need every answer before getting in touch. Start with a brief conversation about the help you are looking for. We will explain assessment, suitability and what would need to be agreed before support starts.
First Conversation
Share a brief outline and a safe way to contact you. Leave confidential care records out of your first message.
Clear Arrangements
Any service depends on assessment and availability. Support, responsibilities, funding and costs must be discussed.
Explore Care and Support

Support for Everyday Life – Built
Around What Matters to You

Supported Living

Build everyday skills, make choices and feel more involved in life at home.
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Domiciliary Care

Planned support visits in the familiar surroundings of your own home.
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Live-in Care

Discuss a carer living in your home under an agreed support arrangement.
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Respite Care

Explore temporary support planned around the person and their usual carer.
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Support Starts with You

A Clear Next Step for You
and Those Who Support You

Email Us Securely
Tell us briefly about the support or information you need.

Please do not include confidential medical information. This form is for general enquiries, not emergencies.

We use your details to respond. Read our privacy notice.

Care and Support with You at the Centre

Care planned around your needs, choices and everyday life.
Your Choices
Your preferences, communication and privacy help shape the support we discuss together.
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Everyday Skills
Explore support with familiar routines, practical skills and taking part in daily life.
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Clear Next Steps
Understand the conversation, assessment and arrangements needed before support begins.
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Quality Evidence
Read the dated CQC findings and current rating in their full, independent context.
Read more
You

At the centre
of each conversation

Explore your choices
Care

Planned around
your support needs

Arrange support
Care and support in a UK home
Home

A place for
your daily routines

Explore supported living
Life

Your interests
and connections

Support for everyday life
Independent Inspection Findings

Evidence from Our CQC Inspection

Care and support in a UK home
Care and support in a UK home
Care and support in a UK home
Care and support in a UK home
CQC Inspection

Dignity and Respect

The inspection described care that respected people and supported their independence in daily life.

CQC Inspection

Knowing the Individual

Inspectors reported staff familiarity with the preferences and support needs of the people receiving care.

CQC Inspection

Personalised Planning

The report recognised assessments and care plans that considered the person’s needs and preferences.

CQC Inspection

Feeling Safe with Support

The report recorded that people felt safe with staff and described safeguards within the service.

Your voice matters

Share your experience of Queensway Homes

Your honest feedback helps other people and families make informed choices, and helps us keep improving.

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Support worker and client on a seaside outing; only the client’s face is blurred

A story of life with support

A change of scene.
Support along the way.

A journey, a day at the beach, a favourite meal and new views from the water. Explore five holiday highlights and see how support can make room for a person’s interests.

Explore the holiday highlights ↗
From the Queensway journal

Ideas for a life shaped around you