{"id":3454,"date":"2026-05-14T13:17:37","date_gmt":"2026-05-14T13:17:37","guid":{"rendered":"https:\/\/www.queenswayhomes.co.uk\/blog\/?p=3454"},"modified":"2026-05-14T13:17:37","modified_gmt":"2026-05-14T13:17:37","slug":"business-development-manager-supported-living-services","status":"publish","type":"post","link":"https:\/\/www.queenswayhomes.co.uk\/blog\/business-development-manager-supported-living-services\/","title":{"rendered":"Business Development Manager \u2013 Supported Living Services"},"content":{"rendered":"
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Queensway Homes<\/strong> is looking for an experienced and motivated Business Development Manager<\/strong> to support the growth of our supported living services.<\/p>\n

This is an excellent opportunity for a confident, target-driven professional with experience in health and social care business development, referrals, stakeholder engagement, marketing, tenders, and service growth.<\/p>\n

Job Details<\/h2>\n

Job Title:<\/strong> Business Development Manager
Company:<\/strong> Queensway Homes
Location:<\/strong> 95 Charlotte Road, Stirchley, Birmingham, B30 2BT
Reports To:<\/strong> Director \/ Registered Manager
Employment Type:<\/strong> Full-Time
Hours:<\/strong> 37.5 hours per week<\/p>\n

About Queensway Homes<\/h2>\n

Queensway Homes is a supported living company dedicated to providing high-quality care and support services to clients with a range of needs.<\/p>\n

Our mission is to empower individuals to live independently, safely, and with dignity while receiving personalised support tailored to their individual circumstances.<\/p>\n

About the Role<\/h2>\n

The Business Development Manager will be responsible for identifying new business opportunities, building strong relationships with local authorities, healthcare professionals, commissioners, referral partners, and other stakeholders.<\/p>\n

The successful candidate will play a key role in increasing referrals, improving occupancy, reducing service voids, supporting tender opportunities, and promoting Queensway Homes across the health and social care sector.<\/p>\n

This role will involve networking, presentations, community engagement, online marketing, promotional activities, and identifying gaps in services to support the development of new care solutions.<\/p>\n

Key Responsibilities<\/h2>\n

Business Development and Growth<\/h3>\n

The successful candidate will:<\/p>\n

Develop and implement business development strategies to increase referrals, occupancy, and revenue.<\/p>\n

Identify opportunities for expansion and growth within supported living and social care services.<\/p>\n

Research market trends and identify gaps in services to support business sustainability and growth.<\/p>\n

Build and maintain strong relationships with local authorities, social workers, care coordinators, healthcare professionals, and commissioning teams.<\/p>\n

Source new clients and placement opportunities for the organisation.<\/p>\n

Develop partnerships with suppliers, stakeholders, and external organisations.<\/p>\n

Attend meetings with potential suppliers and referral partners to strengthen business relationships.<\/p>\n

Seek and apply for tenders, contracts, and framework opportunities.<\/p>\n

Support the preparation and submission of tender documents and proposals.<\/p>\n

Marketing and Brand Promotion<\/h3>\n

The successful candidate will:<\/p>\n

Promote Queensway Homes through networking events, conferences, exhibitions, and community functions.<\/p>\n

Represent the company professionally at public events and exhibitions.<\/p>\n

Organise and manage promotional stands, information desks, and marketing displays at events.<\/p>\n

Coordinate the development and distribution of flyers, brochures, and promotional materials.<\/p>\n

Work alongside website and social media teams to improve online visibility and engagement.<\/p>\n

Key Performance Indicators<\/h2>\n

The Business Development Manager will be measured against agreed performance targets, including:<\/p>\n

Increasing occupancy and reducing service voids across supported living services.<\/p>\n

Achieving monthly and quarterly referral targets.<\/p>\n

Securing new client placements.<\/p>\n

Generating revenue through new business opportunities.<\/p>\n

Supporting successful tenders, contracts, and framework applications.<\/p>\n

Developing new partnerships with local authorities and referral agencies.<\/p>\n

Attending networking events, conferences, and community functions.<\/p>\n

Delivering presentations to potential stakeholders and partners.<\/p>\n

Increasing enquiries generated through marketing activities.<\/p>\n

Supporting improvements in website and social media engagement.<\/p>\n

Submitting tender applications on time.<\/p>\n

Producing accurate and high-quality reports, proposals, and business development updates.<\/p>\n

Person Specification<\/h2>\n

Essential Requirements<\/h2>\n

The ideal candidate will have:<\/p>\n

NVQ Level 3 or Level 5 in Health and Social Care, Leadership and Management, Business Administration, or a related field.<\/p>\n

Experience in business development within health and social care, supported living, domiciliary care, or a related sector.<\/p>\n

Strong experience in sourcing clients, increasing occupancy, and reducing service voids.<\/p>\n

Experience building relationships with local authorities, commissioners, and referral agencies.<\/p>\n

Experience preparing or supporting tender applications.<\/p>\n

Excellent communication and interpersonal skills.<\/p>\n

Ability to work independently and meet agreed targets.<\/p>\n

Good IT skills, including Microsoft Office, email, and online systems.<\/p>\n

A full UK driving licence and willingness to travel.<\/p>\n

Desirable Requirements<\/h2>\n

A Diploma or Degree in Business Management, Health and Social Care, Marketing, Public Relations, or a related discipline.<\/p>\n

Knowledge of supported living regulations and the wider social care sector.<\/p>\n

Experience in marketing, social media, or brand promotion.<\/p>\n

An existing professional network within health and social care.<\/p>\n

Understanding of CQC standards and local authority commissioning processes.<\/p>\n

Skills and Competencies<\/h2>\n

The successful candidate should demonstrate:<\/p>\n

Strong leadership and team-building skills.<\/p>\n

Strategic thinking and problem-solving ability.<\/p>\n

Excellent negotiation and influencing skills.<\/p>\n

A professional and confident communication style.<\/p>\n

Strong relationship-building and stakeholder engagement skills.<\/p>\n

A target-driven and results-focused approach.<\/p>\n

Ability to identify opportunities and implement solutions.<\/p>\n

Ability to manage multiple projects at the same time.<\/p>\n

Working Conditions<\/h2>\n

This role is primarily office-based, with regular travel required for meetings, networking events, exhibitions, and stakeholder engagement.<\/p>\n

Flexibility may be required to attend occasional evening or weekend events.<\/p>\n

Equal Opportunities<\/h2>\n

Queensway Homes is committed to promoting equality, diversity, and inclusion.<\/p>\n

We welcome applications from all suitably qualified candidates regardless of age, disability, gender, race, religion, sexual orientation, or background.<\/p>\n

How to Apply<\/h2>\n

Interested candidates should send their CV and cover letter<\/strong> to:<\/p>\n

hr@queenswayhomes.co.uk<\/a><\/strong><\/p>\n

Please outline your relevant experience and explain why you are suitable for the role.<\/p>\n","protected":false},"excerpt":{"rendered":"

Queensway Homes is looking for an experienced and motivated Business Development Manager to support the growth of our supported living services. This is an excellent opportunity for a confident, target-driven professional with experience in health and social care business development, referrals, stakeholder engagement, marketing, tenders, and service growth. Job Details Job Title: Business Development ManagerCompany: […]<\/p>\n","protected":false},"author":1,"featured_media":3456,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[23],"tags":[],"class_list":["post-3454","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-jobs"],"_links":{"self":[{"href":"https:\/\/www.queenswayhomes.co.uk\/blog\/wp-json\/wp\/v2\/posts\/3454","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.queenswayhomes.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.queenswayhomes.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.queenswayhomes.co.uk\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.queenswayhomes.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=3454"}],"version-history":[{"count":1,"href":"https:\/\/www.queenswayhomes.co.uk\/blog\/wp-json\/wp\/v2\/posts\/3454\/revisions"}],"predecessor-version":[{"id":3457,"href":"https:\/\/www.queenswayhomes.co.uk\/blog\/wp-json\/wp\/v2\/posts\/3454\/revisions\/3457"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.queenswayhomes.co.uk\/blog\/wp-json\/wp\/v2\/media\/3456"}],"wp:attachment":[{"href":"https:\/\/www.queenswayhomes.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=3454"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.queenswayhomes.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=3454"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.queenswayhomes.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=3454"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}