Queensway Homes is proud to announce a significant step in enhancing the safety and wellbeing of our support staff and service users. We have enrolled our support staff in the CPI Safety Intervention Training, also known as MAPA (Managing Actual or Potential Aggression). This initiative underscores our commitment to providing a safe and supportive environment for both our staff and those we serve.
Empowering Staff with Essential Skills
The CPI Safety Intervention Training is designed to equip our staff with the skills and knowledge necessary to effectively respond to challenging, aggressive, or violent behaviour. Understanding that such situations can arise in our line of work, this training will prepare our team members to handle these incidents with confidence and professionalism.
Focus on Safety and De-escalation
A key aspect of the training involves strategies for de-escalating potentially volatile situations. Our staff will learn techniques to calm and diffuse tension, thereby reducing the likelihood of physical confrontations. This training is not only about responding to aggression but also about preventing it through effective communication and empathy.
Safe Disengagement Techniques
In instances where de-escalation is not possible, the training will also cover safe disengagement techniques. These are crucial skills that will enable our staff to safely extricate themselves and others from situations that pose a risk, ensuring the safety of all parties involved.
Commitment to Comprehensive Care
This training initiative is part of Queensway Homes’ broader commitment to comprehensive care. By investing in our staff’s training and development, we are enhancing our ability to provide high-quality, compassionate care in a safe environment. Our staff’s ability to handle difficult situations effectively benefits not only themselves but also the service users we support.
Ongoing Support and Development
Queensway Homes is dedicated to the continuous professional development of our staff. This training is just one of many steps we are taking to ensure that our team is well-equipped to meet the challenges of their roles. We believe that supporting our staff in this way is essential to maintaining the high standards of care and service that Queensway Homes is known for.
We look forward to the positive impact this training will have on our team and the quality of care we provide. Queensway Homes remains committed to being a leader in the care sector, where safety, respect, and professionalism are at the heart of everything we do.
Queensway Homes: Prioritising Safety, Fostering Excellence.
